Business has been and always will be built on the foundation of relationships. The most successful businesses grow from and are sustained by mutually-beneficial relationships. Your success is in direct proportion to your ability to connect with others. Humans, as social beings, must connect to survive and thrive, both professionally and personally. With a Master’s…
In his video, Find a Unique Solution, Pretend It’s Halloween, creativity and innovation expert, Scott Shellstrom recalls something his voice-over teacher said that really resonated with him. She told Scott, “You have to understand where the voice is coming from, and where the voice is going.” This same mindset applies to creative thinking and problem…
Ever wonder why we wear costumes and beg for candy on Halloween? This fun and festive holiday has ancient origins dating back to the Celtic festival of Samhain (pronounced sow-in). The Celts celebrated their new year on November 1, so October 31 marked the end of their summer and harvest. That date also marked the…
Internet pioneer, entrepreneur, and New York Times best-selling author Jay Baer shows companies how to create marketing, customer service, and customer experience that customers love enough to talk about. And when your current customers talk, new customers follow. We are thrilled to announce the launch of Jay’s new website and video at www.JayBaer.com. In addition…
Steve Gutzler engages audiences everywhere on leadership, emotional intelligence, and personal transformation. Through his programs, he inspires greatness for individuals at every level and believes every presentation should transform a life and inspire leadership. In today’s Friday Featured Speaker spotlight, we share Steve’s recent article, A Short Course in Human Relationships. Steve explains the importance…
What is artificial intelligence? Simply put, artificial intelligence (AI) is a computer or machine’s ability to perform tasks that imitate human intelligence. From Siri to cars that can parallel park themselves, AI seems to be progressing quickly. The big question is, are we losing sight of the importance and need for human interaction? Human behavior…
While scrolling through your Facebook feed, how often do you see posts from your “friends” complaining about a recent customer service experience? I can recall two posts this week where someone described their unfavorable experience and tagged the company. Customers interactions with your company are becoming more and more public through social media and review…
Successful innovation teams are built by selecting a diverse group who are analytical and creative. These teams are committed and invested in their success. Imagine that you’ve been asked to lead a new “innovation team” within your organization. You have been asked to build a team that can generate new business ideas— starting from the…
Equifax’s new interim CEO has now made a third statement communicating to Stakeholders about their well-known data breech that impacted 143 million people. Crisis Management Expert, Melissa Agnes addresses the question: “Why does it seem to take organizations multiple attempts at communicating in a crisis before they actually get their communications right?” Organizations have to…
Relevant marketing is key in today’s competitive world. As marketing expert, Jay Baer, said, “Relevancy is a value exchange. Customers and prospects are trading their attention for information.” In his recent article, The Real Reason Most of Your Marketing Fails, Jay explains why you need to take the time to interact with and get to…
